Frequently Asked Questions
Are you a roaming coffee van?
No. We require access, an indoor area and onsite power to set up and operate our coffee cart. We offer an all inclusive coffee cart and professional barista service.
In order to load in, set up and have the coffee machine warmed up ready for your guests, we need to arrive at least 45 minutes prior to your event.
We do not hire out our equipment for others to use.
Do you turn up for Free?
When you hire Hart’s Coffee Cart, you are paying for a professional service which includes cart hire, barista staff and drinks served.
Our minimum pre-paid fee is between $570 – $850 for smaller functions.
Every function or event has different requirements. If you advise the date, location, hours you require and guest numbers, we can let you know our availability and send you a quotation. For an accurate quote, please click here.
What do you provide?
A full cafe style menu and our own exclusive Hart’s Coffee blend is on offer for guests to enjoy.
Hot chocolate, spice chai latte and 7 varieties of tea are also on offer.
Milk options include full cream, skim, soy and almond.
We do not offer food catering.
What do you need when you arrive?
Ramp / lift access
An indoor area
A 2 metre x 2 metre area on flat stable ground
One double 10 amp household power point, solely for our use.
A 15/20 amp single phase power point is required for the large coffee cart.
OH&S prevents us from carrying our equipment up stairs.
Why do you require an indoor area?
We all know how unpredictable Melbourne’s weather can be!
In order to work efficiently, an allocated indoor area will ensure our prompt service won’t be hindered by wind, or by a possible shift in the weather.
Once we are set up, that is where we are stationed for the duration of your event. Electrical leads need to be plugged in and taped down securely as per standard OH&S procedures.
Can you work outdoors?
An indoor area is required. If you would like us to work outdoors, it must be a sheltered area and a dedicated nearby power point must still be made available within 10-15 metres of set up area.
A plan b is required in case of extreme weather.
Can you organise paper cups if we provide you with our logo?
Yes! If you would like us to organise branded paper cups using your logo, we can offer this service with a reasonable turnaround time. Contact us for a quotation.
How do you get the cart to the function?
The mid sized / large coffee cart is transported in our trailer. Our small coffee cart set up is transported in our car.
We do not work within the trailer; the trailer is solely used to transport our cart, equipment and products.
What time will you arrive at my function?
The earliest ‘bump in’ time we offer is 45 minutes to one hour prior to your requested serving start time. For example, if you have booked our services from 9 am – 11 am, we will arrive by 8 am – 8.15 am to allow adequate time to set up.
We don’t charge for set up or pack down time, just for the hours that we are at your function.
How do I book Hart’s Coffee Cart?
To confirm your booking, please email email@example.com with the date, times required, guest numbers and address of your function.
Please confirm there is access within the venue via ramps and/or lifts and that there is power onsite.
An invoice is emailed for payment to secure your booking. We do not hold dates without full payment.
What payment options do you provide?
EFT or credit card is accepted.
Credit card payment attracts a 2.9% paypal fee and is the only form of payment for last minute bookings where there is no time left for EFT to clear.
We do not take payments over the phone.
Where are you based?
We solely provide a pre-booked mobile coffee cart hire and barista service for functions and events.
How long have you been in business?
We established Hart’s Coffee Cart in 2010, servicing Melbourne corporate functions and special events.
What are your terms of service?
Please click here for our terms of service.
We look forward to hearing from you! Jason & Karine Hart