Frequently Asked Questions

Are you a roaming coffee van?

No. We require access, an indoor or sheltered / undercover area and onsite power to set up and operate our coffee cart. We offer an all inclusive coffee cart and professional barista service.

In order to load in, set up and have the coffee machine warmed up ready for your guests, we need to arrive at least 45 minutes prior to your event.

Please note, we do not hire out our equipment for others to use.

Do you turn up for Free?

No. Our minimum pre-paid fee is between $570 – $850 for smaller functions.

Every function or event has different requirements! If you advise the date, location, hours you require and guest numbers, we can let you know our availability and send you a quotation. For an accurate quote, please click here.

When you hire Hart’s Coffee Cart, you are paying for a professional service which includes cart hire, barista staff and drinks served.

What do you provide?

A full cafe style menu and our own exclusive Hart’s Coffee blend is on offer for guests to enjoy.

Hot chocolate, spice chai latte and 7 varieties of tea are also on offer.

Milk options include full cream, skim, soy and almond.

Please click here for more information. Products can also be purchased via our online store.

We do not offer food catering.

What do you need when you arrive?

• An indoor or undercover / sheltered area
• A 2 metre x 2 metre area on flat stable ground
• Ramp / lift access.  With the exception of our small coffee cart set up, our carts cannot be transported up steps
• One double 10 amp household power point, solely for our use.

A 15/20 amp single phase power point is required for the large coffee cart.

Can you work outdoors?

An indoor area is required. If you would like us to work outdoors,  it must be a sheltered area and a dedicated nearby power point must still be made available within 10-15 metres of set up area.

A plan b is required in case of extreme weather.

Can you organise paper cups if we provide you with our logo?

Yes! If you would like us to organise branded paper cups using your logo, we can offer this service with a reasonable turnaround time. Contact us for a quotation.

How do you get the cart to the function?

The mid sized / large coffee cart is transported in our trailer. Our small coffee cart set up is transported in our car.

Please note : we do not work within the trailer; the trailer is solely used to transport our cart, equipment and products.

What time will you arrive at my function?

The earliest ‘bump in’ time we offer is 45 minutes to one hour prior to your requested serving start time. For example, if you have booked our services from 9 am – 11 am, we will arrive by 8 am – 8.15 am to allow adequate time to set up.

We don’t charge for set up or pack down time, just for the hours that we are serving drinks.

How do I book Hart’s Coffee Cart?

To confirm your booking, please email jason@coffeeinmelbourne.com.au with the date, times required, guest numbers and address of your function.

Please confirm there is access within the venue via ramps and/or lifts and that there is power onsite.

An invoice is emailed for payment to secure your booking. We do not hold dates without full payment.

What payment options do you provide?

EFT or credit card is accepted.

Credit card payment attracts a 2.9% paypal fee and is the only form of payment for last minute bookings where there is no time left for EFT to clear.

Please note : we do not take payments over the phone.

Where are you based?

We solely provide a pre-booked mobile coffee cart hire and barista service for functions and events.

What are your terms of service?

Please click here for our terms of service.

We look forward to hearing from you! Jason & Karine Hart